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1. Setting Up and Edit My Profile
After registering with OriginatorNation.com, you are taken to the profile setup page. You will notice several different "Edit" buttons throughout the profile form. Simply click on each of the "Edit" buttons, and fill in as much detailed information as you can in the corresponding fields. You can always access this page for further editing by clicking the "My Account" link located on the top navigational bar. From there, look for your company's name under "My Business Profile". Click on your company name and use the edit buttons to update your information. Remember- setting up your profile is very important. Updated profiles receive priority listing and will appear in the top percentile of search results, ahead of business profiles which are not updated. The inclusion of your company logo, pictures, and pictures of your products (if any), will also improve your chances of being seen by potential clients. Important Note Regardless of the type of service provider you are, please make sure to access your "Coverage Area" by entering the "Manage My Account" area of your user account. The "Manage My Account" area will allow you to select the states you service as well as the counties you service. The type of service provider you are will dictate if you need to select the states and counties you service.The following service providers must select both states and counties in their "Coverage Area": The following service providers must select states, at minimum, in their "Coverage Area": Title Companies, Contract Processors, Wholesale Account Executives, Home Owners Insurance Providers and Branch Opportunity Providers.Real Estate Appraisers, Home Inspectors, Notary Public, Real Estate Attorneys and Real Estate Agents. Important Note If you are a service provider and are not on either of the above lists you do not have to select a State/County in order for your service to appear within the search results of OriginatorNation.com.
2. How do I upload pictures onto my profile?
From the "My Account" page, use the "My Business Profile" button or "Your Company Name" text link located under "My Business Profile" header. You will see your profile form. On the right side of the page, you will notice a section titled "Company Images". Press the button titled "upload company images". You can use the browse button to search your hard drive for any pictures you wish to upload. Once you have entered a picture into the upload field, press the upload button. You will now see a zoom of your picture. Directly underneath the largest zoom of your picture, you will see links to add more pictures and to go back to your profile. Important Note To make a picture or image your primary profile picture, upload it to your profile and click on the picture to enlarge. Check the box that says "set as main picture", then click update. You now have to refresh your profile page using the refresh button located on the tool bar of your browser, to view the change.
3. How do I add Loan Programs?
OriginatorNation account executive members can post their Loan Programs in the "Add New Loan Program" section of their user accounts. Simply use the "My Loans" link located on the "My Account" page and enter the "Add New Loan Program" section of the account. Be sure to choose which category best describes the Loan Program you are posting (Wholesale, Hard Money or Commercial) and fill in all the information fields that apply to your loan program. The form also allows you to upload your company logo. Click the "Add Image" button, and browse your computer for the proper images to upload. Once you have finished filling out all of the corresponding fields, and uploaded all of your pictures, be sure to check the "item to appear in searches box" to activate your listing. Press the "Save Item" button located at the bottom of the form to complete the listing. Important Note Be sure to check the "item will appear in searches" box at the bottom of the "post new item" form to activate your new Loan Program. This will enter your item in the "Loan Placement section of the site as well as either the Wholesale Lender, Hard Money or Commercial Loan directory and allow it to be searched by mortgage originators. If you do not check this box, your Loan Program WILL NOT be entered into the site.
4. How do I edit Loan Programs?
From the "My Account" page, use the "Manage My Loan Programs" or button. You will see a list of your Loan Programs. Click on the "Edit" icon that corresponds to the program you wish to edit. The loan program form field will open and you may make any changes you like. Once you are finished editing, press the "Save Item" button to update your item with the changes you have just made.
5. Why is my Loan Program not showing up in search results?
If you have listed a Loan Program and it is not showing up in any search results performed from the site, be sure that the item has been "activated" and is setup to appear in search results. To do this, see question #3 "How do add Loan Programs?"
6. How do I remove a Loan Program?
To Delete a Loan Program: From the "My Account" page, use the "My Loans" buttons You will see a list of your loan programs. Click on the delete icon that corresponds with the program you wish to delete. This will permanently delete your item from the website
7. I am a Mortgage Originator. As such, how do I send out a service provider lead request?
From the "My Account" page, use the "Add New Lead" button, Select the type of service provider you would like to contact (All service provider types can be accessed), and describe your lead in as much detail as possible. Remember that the title of your lead is what providers will see first, so be as precise and direct as possible when entering the lead title. Also be sure to. When you are finished filling out the form, press the "Save" button. Once the "Save" button is pressed your lead will get sent to all the lead providers in the category you selected.
8. How do I delete a service provider lead?
From the "My Account" page, use the "Manage Leads" button. You will see a list of your service provider leads. Click on the delete icon that corresponds with the lead you wish to delete. This will permanently delete your lead from your user account.
9. How do I view/contact/add/delete favorites?
From the "My Account" page use the "My Favorites" button. You will see a list of all the companies that you have added. Press the "remove from favorites" button next to the company you wish to delete- From the "My Account" page use the "My Favorites" button. You will see a list of all the companies that you have added. You can click on the company's name, open their profile, and use the send inquiry button located at the top right of the profile, OR you can check one or multiple "inquire" boxes from your "My Favorites" list, press the :send to selected button" at the bottom left of the list page, fill out the inquiry form and press send. From the "My Account" page use the "My Favorites" button. You will see a list of all the companies that you have added. The company name is an active link to that company's business profile. When viewing a company profile, simply press the "Add to Favorites" button located on the expanded view of that particular profile. It will automatically save a link to that company in the "My Favorites" section of your account page.
10. How do I change my password/user information/account settings/coverage area?
From the "My Account" page use the "Account Settings" or "Manage My Account Settings" button. You will all of your user account information. You may update your information and password here.
11. How do I view/contact/add/delete favorites?
Add to Favorites- when viewing an item or company profile, simply press the "Add to Favorites" button located on the expanded view of that particular item or profile. It will automatically save a link to that company in the "My Favorites" section of your account page. View My Favorites- From the "My Account" page use the "My Favorites" button. You will see a list of all the companies that you have added. The company name is an active link to that company`s business profile and inventory item list Contact My Favorites- From the "My Account" page use the "My Favorites" button. You will see a list of all the companies that you have added. You can click on the company`s name, open their profile, and use the send inquiry button located at the top right of the profile, OR you can check one or multiple "inquire" boxes from your "My Favorites" list, press the :send to selected button" at the bottom left of the list page, fill out the inquiry form and press send. Delete My Favorites- From the "My Account" page use the "My Favorites" button. You will see a list of all the companies that you have added. Press the "remove from favorites" button next to the company you wish to delete
12. How do I change my password/user information/account settings?
From the "My Account" page use the "Account Settings" or "Manage My Account Settings" button. You will all of your user account information. You may update your information and password here
13. Why do search results for company profiles appear in random order from one search to the next?
All companies that are listed, who have updated & completed their profile in full, will have an equal chance of showing up in the top percentile of search results. We want each and every member to have a fair chance of being contacted by potential clients. Important Note "" Profiles that are not fully updated & completed will always show up AFTER those profiles that are fully updated & completed. Be sure to complete your profiles!
14. How do I contact/send inquiry to a service provider or multiple service providers?
From Search Results List (company profiles only) - When viewing initial or refined search results for companies profiles, check one or multiple "inquire" boxes from the column next to the company or companies you wish to contact. Press the "Contact Selected" button on the top right corner of the list. This opens an inquiry form. Select the type of inquiry you wish to send, fill out the corresponding fields and press the "Send" button. Important Note You can only use the multiple contact feature on one page at a time. From Expanded Company Profile/Inventory Item/Business Lead View "" After viewing the initial search results list, click on a company name, inventory item name or business lead title to expand and see more details. On this expanded view simply press the orange "send Inquiry" button located at the top right corner of the page. This will open an inquiry form. Fill out the corresponding fields and press the "send" button Important Note - All of OriginatorNation.com`s inquiry forms allow you to attach images, photos, and/or tech packs to send to your potential vendors or customers. This feature is located on the inquiry form itself. See details on how to open inquiry form above
15. How do I contact/send inquiry to a service provider or multiple service providers?
From Search Results List (company profiles only) - When viewing initial or refined search results for companies profiles, check one or multiple "inquire" boxes from the column next to the company or companies you wish to contact. Press the "Contact Selected" button on the top right corner of the list. This opens an inquiry form. Select the type of inquiry you wish to send, fill out the corresponding fields and press the "Send" button. Important Note You can only use the multiple contact feature on one page at a time. From Expanded Company Profile/Inventory Item/Business Lead View "" After viewing the initial search results list, click on a company name, inventory item name or business lead title to expand and see more details. On this expanded view simply press the orange "send Inquiry" button located at the top right corner of the page. This will open an inquiry form. Fill out the corresponding fields and press the "send" button Important Note - All of OriginatorNation.com`s inquiry forms allow you to attach images, photos, and/or tech packs to send to your potential vendors or customers. This feature is located on the inquiry form itself. See details on how to open inquiry form above
16. Can I use inquiry forms to contact service providers about anything outside of what the service or product they offer?
No! OriginatorNation.com has a strict NO SPAM policy. Inquiries are monitored for SPAM messages, and our user agreement specifically states that anyone who uses these inquiry forms for reasons other than inquiring about a service provider's product/service, will have their membership terminated, and is subject to prosecution within the limits of the CAN SPAM law 15 U.S.C. 7701, et seq., Public Law No. 108-187. For more information read OriginatorNation.com`s Privacy Statement and Terms of Use. If you have received any messages or inquiries that have nothing to do with the product or service you provide, or that you believe is SPAM, please contact us immediately using the "contact us" link located on the bottom footer of every page.
17. How do I know that service provider information is accurate and up to date?
All members that have listed profiles, have agreed to and are bound by OriginatorNation.com`s USER AGREEMENT.
18. How do I know that it is safe to do business with companies that are listed?
OriginatorNation.com is committed to making your networking and service provider search safe and effective. Our registered members provide you with detailed information on their businesses and services, so that you can make a fully informed business decision. We suggest checking that your potential business partner has been fully verified by an independent or third party credit agency, and to be sure to check with that company's licensing body or governmental agency, if applicable. This will help to ensure that the company exists with a valid registration.
19. How do I contact/make a suggestion/report a problem to OriginatorNation.com?
To contact us for any reason, use the "Contact Us" link located on the bottom footer of every page. Fill out the form and press the "send" button.
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